Privacy Policy

The data controller responsible for your personal data is: Dot App Group ApS Denmark Website: PlanSmarter.net If you have questions about how we process your personal data or about this Privacy Policy, please contact us through the contact information provided on our website. Where applicable, Dot App Group ApS acts as the data controller for personal data processed in connection with your use of PlanSmarter.

Depending on how you use PlanSmarter, we may collect and process the following categories of personal data. 2.1 Account Information When you create an account, we may collect: name, email address, username, password or authentication information, company or organisation name, profile information, account preferences, and subscription and billing information. Passwords are not stored in plain text. Where passwords are used, they are stored using appropriate security and hashing mechanisms. 2.2 Information You Provide You may voluntarily provide information when using PlanSmarter, including: events and activities, plans and schedules, calendar information, invitations, messages or comments, contact information for people you invite, organisation or team information, files, images, or other content you upload, customer support communications, feedback and other information you choose to provide. Please only provide personal information about other individuals where you have a lawful basis to do so. 2.3 Usage and Technical Information When you access PlanSmarter, we may automatically collect certain technical information, such as: IP address, browser type and version, device type, operating system, language and regional settings, time zone, date and time of access, pages or features accessed, approximate usage information, error and diagnostic information, and log information. We use this information primarily to operate, maintain, secure, and improve the Service. 2.4 Cookies and Similar Technologies PlanSmarter may use cookies and similar technologies to: keep you signed in, remember preferences, provide essential functionality, understand how the Service is used, improve performance and user experience, and measure the effectiveness of our services and communications. Where required by applicable law, we will obtain your consent before placing or using non-essential cookies. You can manage cookies through your browser settings and, where applicable, through our cookie consent mechanism.

We may use personal data for the following purposes: to create and manage your account; to provide PlanSmarter's functionality and services; to allow users to create, manage, and share plans and schedules; to send invitations and service-related communications; to process subscriptions and payments; to provide customer support; to communicate with you about your account; to maintain and improve PlanSmarter; to monitor and prevent fraud, abuse, and security incidents; to troubleshoot technical problems; to analyse usage and improve our products; to comply with legal obligations; to establish, exercise, or defend legal claims; and to protect the rights, safety, and security of PlanSmarter, our users, and others. We will not use personal data for purposes that are incompatible with the purposes for which it was originally collected unless permitted or required by applicable law.

Where the EU General Data Protection Regulation ("GDPR") applies, we process personal data on one or more of the following legal bases. Contract: Processing may be necessary to provide the Service to you and perform our contractual obligations. Consent: Where required, we process personal data based on your consent. You may withdraw consent at any time. Withdrawal does not affect the lawfulness of processing carried out before withdrawal. Legitimate Interests: We may process personal data where this is necessary for our legitimate interests, provided that those interests are not overridden by your rights and freedoms. Examples may include improving and developing PlanSmarter, securing our systems, preventing fraud and misuse, communicating with existing customers, and understanding how users interact with our Service. Legal Obligations: We may process personal data where necessary to comply with applicable laws, regulations, court orders, or requests from competent authorities.

We do not sell your personal data. We may share personal data with carefully selected third parties where necessary to operate PlanSmarter or fulfil the purposes described in this Privacy Policy. These may include: cloud hosting providers, database and infrastructure providers, authentication providers, payment and billing providers, email and communication providers, analytics and monitoring providers, customer support providers, security providers, professional advisers, and legal and regulatory authorities where required. Service providers are expected to process personal data only as necessary to provide their services to us and, where required, under appropriate contractual data protection arrangements. We may also disclose information where required by law or where reasonably necessary to protect our rights, users, property, or the security of the Service.

PlanSmarter may allow users to create and share plans, events, invitations, schedules, profiles, or other content with other users. Information that you choose to share through PlanSmarter may therefore be visible to the people or organisations with whom you share it. You are responsible for ensuring that information you publish or share through PlanSmarter is appropriate and that you have the necessary rights or permissions to share personal information relating to other individuals.

PlanSmarter may integrate with or use third-party services, including services for authentication, payments, analytics, communications, hosting, maps, calendars, or other functionality. When you interact with a third-party service, that provider may process personal data according to its own privacy policy and terms. We encourage you to review the privacy policies of third-party services before using their functionality where appropriate.

Some of our service providers may process personal data outside Denmark or the European Economic Area ("EEA"). Where personal data is transferred outside the EEA, we will take appropriate measures to ensure that the transfer is carried out in accordance with applicable data protection legislation. Depending on the circumstances, these measures may include: an adequacy decision issued by the European Commission, Standard Contractual Clauses approved by the European Commission, appropriate supplementary safeguards, or other lawful transfer mechanisms recognised under applicable data protection law.

We retain personal data only for as long as reasonably necessary for the purposes described in this Privacy Policy. The retention period depends on the nature of the information and why we process it. For example: account information may be retained while your account remains active; content you create may be retained while necessary to provide the Service; certain financial or transaction information may need to be retained to comply with legal and accounting requirements; and technical and security logs may be retained for a limited period for security and operational purposes. When personal data is no longer required, we will delete it or anonymise it where appropriate, subject to applicable legal requirements.

You may request deletion of your PlanSmarter account and associated personal data. Depending on the circumstances, some information may need to be retained for legal, accounting, security, fraud-prevention, dispute-resolution, or other legitimate purposes. Where information cannot immediately be deleted, we will restrict its use to the purposes for which retention is necessary.

If the GDPR applies to you, you may have the following rights. Right of Access: You may request information about whether we process your personal data and request a copy of that data. Right to Rectification: You may request that inaccurate or incomplete personal data be corrected. Right to Erasure: Under certain circumstances, you may request deletion of your personal data. Right to Restriction: You may request that we restrict the processing of your personal data in certain circumstances. Right to Data Portability: Where applicable, you may request to receive personal data you have provided to us in a structured, commonly used, and machine-readable format. Right to Object: You may object to certain processing activities, including processing based on legitimate interests. Right to Withdraw Consent: Where processing is based on consent, you may withdraw your consent at any time. To exercise your rights, please contact Dot App Group ApS using the contact information provided on PlanSmarter.net. We may need to verify your identity before fulfilling certain requests.

If you believe that we process your personal data unlawfully, you have the right to lodge a complaint with a competent data protection supervisory authority. In Denmark, the relevant supervisory authority is Datatilsynet (The Danish Data Protection Agency). You can find information about submitting a complaint through the official Datatilsynet website.

We take reasonable technical and organisational measures to protect personal data against: unauthorised access, accidental loss, destruction, alteration, disclosure, and other unlawful or unauthorised processing. Security measures may include access controls, encryption, authentication mechanisms, monitoring, backups, and other appropriate safeguards. However, no internet-based service can guarantee absolute security. You are responsible for keeping your account credentials confidential and should notify us if you believe your account has been compromised.

PlanSmarter is not intended to knowingly collect personal data from children where such collection is prohibited by applicable law. If you believe that a child has provided personal data to us without appropriate authorisation, please contact us so that we can investigate and, where appropriate, delete the information.

We may send service-related communications that are necessary for operating your account, such as: account notifications, security alerts, invitations, important service announcements, and changes to the Service. Where required by applicable law, we will obtain appropriate consent before sending marketing communications. You can unsubscribe from marketing communications at any time using the unsubscribe mechanism provided in the relevant communication.

If Dot App Group ApS or PlanSmarter is involved in a merger, acquisition, restructuring, financing, sale of assets, or similar transaction, personal data may be transferred as part of that transaction. Any such transfer will be handled in accordance with applicable data protection laws.

We may update this Privacy Policy from time to time to reflect changes to: PlanSmarter, our data processing activities, applicable legislation, security practices, and third-party services. When we make material changes, we may provide additional notice where appropriate. The "Last updated" date at the top of this Privacy Policy indicates when it was most recently updated.

If you have questions about this Privacy Policy, your personal data, or your data protection rights, please contact: Dot App Group ApS Denmark Website: PlanSmarter.net Please use the contact details provided on PlanSmarter.net for privacy-related enquiries.

If PlanSmarter is used by a company, organisation, or other business customer, the business customer may determine the purposes and means of processing certain personal data entered into PlanSmarter by its users. In such circumstances, the business customer may act as the data controller, while Dot App Group ApS may act as a data processor on behalf of that customer. Where required, the parties should enter into an appropriate Data Processing Agreement (DPA) governing such processing. The applicable contractual arrangements may therefore contain additional requirements regarding data protection, security, subprocessors, international transfers, retention, and deletion.